You should follow these instructions to get set up properly
to the Digital Downtown's free internet service. By using our service,
you agree to the Acceptable Use Policy.
- Setup - Getting Started
- What you need to connect
- There is no registration or sign up process;
you merely have to be in our Coverage Area
in order to receive a wireless signal. You must have a wireless
network adapter in order to pick up the signals from our antennas
(wireless access points). The adapter must be 802.11b
Wi-Fi compliant (most
802.11g cards are compatible). Use
your owner's manual to set up your wireless network adapter, or
get some tips on where
to get a wireless network adapter.
- Set up your Operating
System (Windows, Palm OS, Mac OSX, etcetera) to receive a
dynamic (changing) IP address (do not "hard code"
one in) as well as use dynamic DNS
Once you have your laptop, Mac, PDA or device accepting dynamic IP address
and DNS, the Digital Downtown server can assign you an IP address and
Domain Name Server to use, which will allow you to get online.
Be sure to turn Wired Equivalent Privacy (WEP)
security off; and be set your client software to infrastructure
mode (as opposed to ad-hoc,
where two laptops are directly linked) if at all possible. No username
or password is required; Digital Downtown tracks usage and users by
- Roaming - Setting up your SSID
- You MUST set up your SSID (Service
Set Identifier) to "digital downtown"
(lowercase, without quotes) which will make sure your device only accepts
signals from Digital Downtown Access Points (APs).
This will prevent you from accidentally accepting a different wireless
signal and losing your connection.
Instructions on how to configure your SSID vary depending on your device; refer
to your wireless card documentation for specific instructions.
If you do not set your SSID you may be disconnected when another wireless signal
interferes with the Digital Downtown signal, and your wireless network card
attempts to connect to it (thereby dropping the Digital Downtown connection);
this can happen even when you are sitting still. With your SSID set, your card
will always listen only to the Digital Downtown signal and not be interrupted
by other signals.
- What you can do
- While you can use web-based e-mail to your hearts content, you
can only check your POP3 e-mail but not send through a SMTP server
if it does not allow "open-relay," (see
our FAQ) which most servers do not. If you wish to use your
home e-mail account, make sure you can access it through the web,
or sign up for a free
web-based e-mail account.
- VPN (Virtual Private Network)
- Virtual Private Networks (VPN)
will work through the Digital Downtown. You must first connect to
the Digital Downtown service, and then connect your VPN server using
your VPN client software.
- Check our Support page for the
most common problems and solutions; If you have problems that our website
cannot help you with, contact us.
- Troubleshooting FAQ
- See our List of FAQs for more Troubleshooting
tips and Frequently Asked Questions, as well as other topics.
For other problems, contact us.